New Online Banking

Find tips, tricks and step-by-step directions to help you with Red Canoe's New Online Banking, going live on February 11.

• Why do I need to enter a verification code or one-time password?
• Can I delete Card Compass?
• What will happen to my automatic transfers?
• Will I need to change my password?
• What is the username criteria?
• Will my Card Compass alerts/controls transfer?
• Do I need to re-enroll in eStatements?
• Do I need to download a new app?
• How do I update my contact information?
• How do I customize my dashboard?
• How do I hide an account from view on my dashboard?
• How do I rename my accounts?
• How do I set up alerts?
• How do I sign up for eStatements?
• How do I view my notices or letters?
• How do I set up a Member to Member Transfer?
• How do I add my external accounts?
• How do I apply for a loan?
• How do I open a another savings, checking or certificate account?
• How do I reset my password?
• How do I change my overdraft protection options?
• How do I register for Online and Mobile Banking?
• How do I switch between different Red Canoe accounts in Online Banking?
• How do I send a wire?
• What is an M2M code?
• How do I set up my M2M code to give to another member?
• How do I save a favorite transfer?
• How do I remove myself from an account?
• How do I send a secure message?
• How long does it take to receive an external transfer?
• How can I manage my account's security?
• How do I add Quick Balance to my home screen?
• How do I activate my card?
• What can I do to manage my card?
• How do I make a mobile check deposit?
• How do I find my account number and routing number?
• Why am I having trouble logging in?