Account Questions

Find common answers to questions about your accounts.

• What is your Routing/ABA Number?
• How do I dispute a charge?
• How do I report fraud on my account?
• How can I sign up for direct deposit?
• How do I change my name on my account?
• What is my limit at the ATM?
• Why did I receive a Bill Pay fee?
• Does the coin machine charge a fee for members?
• How do I check my credit score?
• How do I order new checks?
• Is there a fee for a cashier's check?
• I need to file a PSP claim.
• Does Red Canoe offer notary services?
• When will I receive my tax forms?
• How do I open another savings, checking or certificate account?
• How do I change my overdraft protection options?
• How do I send a wire?
• How do I remove myself from an account?
• How can I manage my account's security?
• How do I find my account number and routing number?
• How do I change my options for Debit Courtesy Pay?
• Who should I contact if I have problems with my BaZing account?
• How do I access my BaZing account?